LAVE BEDDING · UPDATED 20 OCTOBER 2026

Delivery & returns.

Every silk duvet insert is made to order. Please check your cover’s dimensions and chosen filling weight before buying.

Dispatch

Every duvet insert is made to order. Estimated dispatch: 2–3 weeks. Contact us if your destination is unavailable.

Custom dimensions

We do not offer change-of-mind returns or exchanges for inserts genuinely made to your individual, non-standard dimensions, where the custom-made goods exemption applies. This does not affect your rights if an item is faulty, damaged or not as described, or any other rights required by law.

Standard sizes

Making a standard-size insert after you order does not, by itself, remove cancellation rights. For UK consumer orders where the statutory right applies, you may cancel before delivery or notify us within 14 days after receiving the insert. You then have a further 14 days to send it back.

We do not offer an additional sleep trial or voluntary change-of-mind return period beyond your legal rights. Selecting standard size and fill options, including entering standard dimensions in the custom-size box, does not automatically make an order exempt.

How to arrange a return

Email supply@lavestudio.uk with your order number and a clear statement that you wish to cancel. No special form is required. We will provide return instructions and the appropriate return address. You do not need our approval to exercise a statutory cancellation right.

For a change-of-mind return, you pay the direct return postage. Handle the insert only as needed to inspect it; we may deduct a loss in value caused by handling beyond that permitted by law.

For a valid UK cancellation, we refund the purchase price and any standard delivery charge paid, using the original payment method. Refunds are made within 14 days of receiving the goods back or evidence of return, whichever is earlier. No restocking fee applies.

Optional cancellation form

To: Lave Studio LTD, Flat 24 Cluse Court, London, N1 8PD, United Kingdom; supply@lavestudio.uk.

I/We give notice that I/We cancel my/our contract of sale of the following goods:

Goods and order number:
Ordered on / received on:
Consumer name(s):
Consumer address:
Signature (only if sent on paper):
Date:

Delete whichever does not apply. You may instead use any clear cancellation statement. Contact us for return-shipping instructions before posting goods.

Faulty, damaged or incorrect items

Contact us with your order number and a description of the problem. Photos can help us assess it. We will provide the remedy required by law, which may include a refund, repair or replacement, and cover reasonable return costs where required. This applies to standard and custom orders.

Orders outside the UK

Mandatory consumer rights in your destination country remain unaffected. Nothing in this policy restricts rights that cannot legally be excluded.

Seller: Lave Studio LTD · Company No. 17175173. This policy applies to duvet inserts. Back to the duvet insert ↗